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Privacy Policy

Effective Date: JUNE 2020

This privacy policy applies to the sites where it appears. This Privacy Policy describes how AFRICANA COUTURE NG treats customer personal information on the websites where it is located (in this policy we call these our Platforms). Your use of this platform indicates you agree to our collection, use, and disclosure of your information as described in this Privacy Policy.

We collect information from and about you.

We collect contact information. For example, we collect your name and mailing address if you register with us. We also collect email addresses and phone numbers. If you register we will also have you create a password.

We collect payment information. If you buy a product we will collect the relevant data as your debit or credit card number.

We collect the information you submit online. This includes information you post when you interact with us on social media platforms.

We collect demographic information and information about product preferences. This includes collecting your age and gender.

We collect information about your device and location. We collect the type of device you use to access our Platform. We also collect information about the type of browser you are using. And, we may look at what site you came from or what site you go to when you leave us.

We collect information from you in different ways.

We collect information directly from you. This includes when you create an account or purchase product. We also collect information if you contact customer service or sign up for our newsletter. We also collect information when you take a survey or participate in a promotion.

We collect information passively. We use tracking tools like browser cookies and web beacons. We use these tools on our websites and in emails, we send to you. We may also use these tools in our mobile apps. We collect information about users over time when you use our Platforms. We have third parties who collect information this way as well.

We get information about you from third parties. This includes social media platforms and friends who use our “email a friend” feature. We may receive information about you from other sources.

We combine information we collect from different sources.

We combine offline and online information. We also combine information across multiple devices. We also combine information we get from a third party with information we already have about you.

We use information as disclosed and described here.

We use your information to provide you with products and services. This includes sending you the product you purchase or processing a return. It also includes sending you newsletters you signed up to receive.

We use the information to improve our products and Platforms. We may use your information to make our Platforms or products better. We may also use your information to customize your experience with us. This includes understanding your interests and preferences.

We use your information to respond to your requests. This includes responding to customer inquiries.

We use your information to communicate with you about our relationship. We may communicate with you about your account or our relationship. This includes electronic messages (SMS or push notifications) and calls about the order status. We may also contact you about this Policy or our Platform Terms & Conditions.

We use your information for marketing purposes. We may provide you with information about new products and special offers. We may also serve you ads, personalized or not, about products and offers. We might tell you about new features or updates. These might be third-party offers or products we think you might find interesting. For more information about your choices see the Choices section below.

We use the information for security and fraud prevention purposes. We may use your information to protect our company and our customers. We also use the information to protect our websites and apps.

We use information as otherwise permitted by law or as we may notify you.

We share information with third parties.

We share information with our affiliated organizations and parent company.

We may share information with third parties who perform services for us. We share information with payment processors. We also share information with advertising and marketing service providers that, for example, send emails on our behalf.

We may share information with any successor to all or parts of our business. For example, if an AFRICANA item is sold we may give a customer list as part of that transaction.

We will share information if we have to in order to comply with the law or to protect ourselves. This could include responding to a court order or subpoena. It could also include sharing information if a government agency or investigatory body requests it. We might share information when we are investigating potential fraud. This could include fraud we think has occurred during a sweepstake or promotion. We may also share information if you are the winner of sweepstakes or other contests with anyone who requests a winner’s list.

We may share information for other reasons we may describe to you. You have certain choices about how we use your information.

You can opt-out of receiving our marketing emails. To stop receiving our promotional emails follow the instructions in any promotional message you get from us. Even if you opt-out of getting marketing messages, we will still send you transactional messages. These include responses to your questions.

You can control cookies and tracking tools. Your browser may give you the ability to control cookies or other tracking tools. How you do so depends on the type of tool. Certain browsers can be set to reject browser cookies. To control flash cookies, which we may use on certain websites from time to time, you can go to http://www.aboutads.info/choices/. Why? Because flash cookies cannot be controlled through your browser settings.

Our Do Not Track Policy: Some browsers have “do not track” features that allow you to tell a website not to track you. These features are not all uniform. We do not currently respond to those signals. If you block cookies, certain features on our sites may not work. If you block or reject cookies, not all of the tracking described here will stop.

You can control tools on your mobile devices. For example, you can turn off the Bluetooth, GPS locator, push notifications, or your advertising ID in your phone settings.

The options you select are browser and device-specific.

These sites are not intended for children.

Our Platforms are meant for adults. We do not knowingly collect personally identifiable data from children under 13. If you are a parent or legal guardian and think your child has given us information, you can write to us at the address listed at the end of this website Policy.

We use standard security measures.

The Internet is not 100% secure. We cannot promise that your use of our Platform will be completely safe. We encourage you to use caution when using the Internet. A username and a password are needed to access certain areas of the AFRICANA COUTURE Platform. It is your responsibility to protect your username and password.

We may link to platforms or have third-party tools on our platforms we don’t control.

If you click on a link to a third-party site, you will be taken to a place we do not control. We are not responsible for the privacy practices of third parties. This includes third parties who may have ads or content on our site. We suggest that you read their privacy policies carefully.

You can contact us if you have questions.

If you have additional questions about our privacy practices you can email us at hello@shopafricana.co 

We may change this Policy.

From time to time, we may change our privacy policy. We will notify you of any material changes to our Policy as required by law. We will also post an updated copy on our Platforms. Please check our Platforms periodically for updates.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

 

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